The RTD Story


           

In 1975, three 'one man businesses' combined operations to form a single electronic repair business, which became  known as RTD SERVICES.

Operating from the Geelong suburb of Hamlyn Heights, the small business gradually grew to become the largest domestic electronics repair business in Geelong.

Over the years, changes were made to the business structure, and the range of products serviced enlarged dramatically to encompass the wide variety of domestic electronics equipment available in today's marketplace. 

Today, over 30 years later, the business continues to operate from the same location under the management  of Mike Trickett, one of the original operators.

Location
We are located in a low-density suburban shopping centre, approximately 3 Kms north-west of the city centre of Geelong. Free parking is always available right at our door.

Services Provided
We offer repairs and service on most brands of Television, VCR & DVD Players, Video & Digital Cameras - as well as a wide range of Audio Products.

Workshop Facilities
Whether its a 20 year old TV or the latest Hard Drive recorder, RTD  has the trained staff and facilities to repair it.

Our manufacturer affiliations mean we are fully equipped with the latest test equipment, including computer aided diagnostic facilities. We also have a large library of manufacturer service documentation, and of course we have the back-up of the product manufacturers.

Authorised Service Centre
As an Authorised Service Centre for all major brands, our staff are constantly being retrained and updated on the latest products as they appear on the market.

Warranty Repairs
As an Authorised Service Centre, we are able to carry our warranty repairs on behalf of all major manufacturers, irrespective of which Australian retailer the product was purchased from. Even some overseas purchases are eligible for warranty coverage.*

Billing
Our policy is to provide the customer with a fully itemised invoice for all work carried out. All faulty parts replaced are also returned to the client.  (not applicable to manufacturer warranty repairs)

 

* Subject to manufacturer acceptance